Shipping / Delivery Policy

Digital Delivery Only

All products sold on Sundari Records Shop — Kontakt libraries, loop packs, vocal presets and session packs — are 100% digital downloads. We do not ship any physical goods, so no courier or postal delivery is involved.

How Delivery Works

• Complete your purchase securely through Razorpay (UPI, Cards, Netbanking, Wallets).
• You will immediately receive an order confirmation email.
• Our team manually verifies each payment before releasing files — this is a deliberate step to keep our premium libraries protected from misuse.
• Once verified, we personally send your Google Drive download link by email and/or WhatsApp to the mobile number you provided at checkout.

Delivery Timeframe

For ready-made digital packs, the download link is forwarded to your email (and WhatsApp) as soon as the payment is confirmed. For a Custom Live Session, the recording scope and delivery time are agreed before booking, and completed files are sent after the recording is ready. If you need help with your order, contact us on WhatsApp at +91 86194 94371 with your payment ID.

Access

Downloaded files are for the registered purchaser's own music production use. Download links may have limited validity on Google Drive — please save your files locally after download.